About the Payment:
We accept payment from Aliexpress accept Escrow/ Credit card/ / Money Booker ! such as Visa,WebMoney (referred to as WM), TT remittances, Paypal, Western Union, Qiwi wallet, Brazil Boleto and so on.
About the Shippment:
1 We ship to Alixpress's registered address ONLY.
2 We will arrange goods for you within 1 to 3 working days nomally. Please check the tracking information on the website: www.17track.net. Please note, it will take 2 to 5 days before the tracking information can be viewed online.
3 The shipping cost does not include any import taxes,and buyers are responsible for customs duties.
We will not responsible for your import tax/customs duties or any other customs charges.
4 We do not guarantee delivery time on all international shipments due to differences in customs clearing
5 For DHL fast delivery,if your postal code/city are REMOTE AREA out of DHL delivery range,we will contact you to pay extra REMOTE FEE(35USD), otherwise we have rights to choose another similar delivery way like EMS.
1 Please feel free to contact us if your have any problem or need any help about your order,We will happy to service you in 7/24 time,thanks.
2 We offer 12 month manufacture's warranty for main product repair and tech supports except accessories.
When you received the product with problems, please offer the photos or short videos as proof within 3days,then we could bear $10 returned shipping cost, After 3 days upon receiption, you bear one way shipping cost for sending to us, we will bear the shipping cost for sending back to you. After one month upon receiption, two way shipping cost(including shipping cost from China to your address) will be both on you.
All return-goods MUST BE in ORIGINAL package without any broken for resell, if it is broken due to your return, we will have to ask for compensation. Return cost will be paid by buyer.
For full refund, please send full package back(including all accessories);
For repairing or replacement, please send only product without accessories. At any case please make sure parcel well packing.
3 If the items are damaged lost when they are returned,the buyer will be responsible for such damage or loss,and we will not give the buyer a full refund.
4 We will not refund shipping charges for refused shipments
5 Please don't open dispute before any communication if you unsatisfied with our products or service,, that is no any help for you and us, we will solve your problem ASAP after get your require, please kindly understand, thank you very much!
About the Feedback:
1 Your satisfaction is our greatest comfort, we are always expecting serving for you!
2 Your comment and suggestion is quite important for our shop. Please take a minute to leave a 5 stars positive feedback with detailed Selling Rating of 5.
All 5 stars positive feedback/reviews buyers can enjoy additional 3 month warranty and priority service.
3 Please do not throw 1-3 stars bad feedback/reviews simplely. That is USELESS to solve your problem.
If you are not happy with our products, Please giving us a chance, we'll try our best for you. Thanks for your kindly understand in advance